Who We Are

AISJ Global is operated by Garage Ono Co., Ltd., a MLIT-authorized vehicle inspection facility located at 306-0617 Ibaraki Prefecture, Bando City, Kandoyama 1621-3, Japan. We provide pre-export vehicle inspection services for Pakistani importers and Japanese exporters.

For privacy-related questions, contact us at [email protected].

Information We Collect

We collect information you provide directly when you book an inspection, create an account or contact us. This includes:

• Name, company name and contact details (email, phone)
• Vehicle information (chassis number, make, model, year, mileage)
• Documents uploaded for inspection (Export Certificate, Shaken-sho, option sheet)
• Payment confirmation records
• Preferred inspection date, time and location

We also collect standard technical information when you visit our website, such as browser type, IP address and pages visited, through cookies and analytics tools.

How We Use Your Information

We use the information collected solely to operate and improve our services:

• Processing and managing your inspection bookings
• Issuing your Certificate of Roadworthiness
• Sending inspection status updates and notifications by email
• Responding to enquiries and providing customer support
• Complying with Japanese and Pakistani regulatory requirements
• Improving our website and services

We do not sell, rent or share your personal information with third parties for marketing purposes.

Data Sharing

We share your information only where necessary to deliver our services or meet legal obligations:

• With PSQCA and relevant Pakistani customs authorities as required for vehicle certification
• With M3LOGI Co., Ltd. and inspection coordinators involved in your booking
• With our website and IT service providers who process data on our behalf
• With law enforcement or regulatory bodies when required by law

Any third parties we work with are required to handle your data securely and only for the purpose for which it was shared.

Data Retention

We retain your inspection records and associated documents for a minimum of 5 years to comply with Japanese regulatory requirements and to support any post-inspection queries or disputes. Account information is retained for as long as your account remains active. You may request deletion of your data at any time, subject to our legal retention obligations.

Cookies

Our website uses cookies to improve your experience. These include essential cookies needed for the site to function, and analytics cookies (Google Analytics) that help us understand how visitors use our website. No personally identifiable information is stored in cookies.

You can disable cookies in your browser settings. Disabling cookies may affect some features of the website.

Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or disclosure. Our website uses HTTPS encryption. Staff access to customer data is restricted to those who need it to carry out their work.

No method of transmission over the internet is completely secure. If you have concerns about data security, please contact us directly.

Your Rights

You have the right to access, correct or request deletion of the personal information we hold about you. To exercise any of these rights, email us at [email protected] with your request. We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.